CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Accu Auto Care LLC is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Accu Auto Care LLC we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Partners

ASE (Automotive Service Excellence)
IDENTIFIX
Jasper
BBB Accredited Business
BG Products
Enterprise
Napa Auto Care Center
Carfax 2021
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Accu Auto Care provides great service and they are very knowledgeable. I had a terrible creaking noise in the front end of my car for years, other shops guessed at the problem, but no one solved it. Eugene at Accu diagnosed it and fixed it. What a blessing! You can absolutely trust Accu to treat you right and fix your car. I highly recommend them. quotes-image
, 11/17/2023
reviewicon
Honest, respectful, knowledgeable, trustworthy, skilled and goes the extra mile to make sure repairs are done right. I cannot praise Eugene and Accu Auto Care highly enough! I never write reviews, but Accu Auto Care deserves to be praised. I was driving from NC to CT when my 2011 Prius needed emergency repairs in the middle of the night. I showed up at Accu Auto Care at 6AM and waited for them to open. I needed to get to CT and back to NC all within 72 hours. Eugene had a full schedule but fit me in, diagnosed an issue my mechanic in NC had given me the run around on since August, found the parts I needed, repaired my car, and had me on the road by the afternoon. I am fairly used to mechanics mansplaining and dismissing reasonable questions. Eugene did nothing of the sorts! Though I was someone passing through, he could not have been more thorough, kind, and all around incredible! An aside, while I was there a few customers came in simply thank him for his work on their vehicles. He gave everyone the same time and respect. If Accu Auto Care was 8 hours closer to NC, I'd never take my car anywhere else. If you are reading reviews to decide whether or not to consider Accu Auto Care, do not hesitate! Eugene is a literally gem among humans, and a blessing of a mechanic. THANK YOU, Eugene!quotes-image
, 11/13/2023